KPI Monitoring for a World Leader in Laryngectomy Care

About the Customer

The customer is a leading global technology provider with a vision to unlock the path to a new wave of precision medicine and data-driven medical research.

A world leader in Laryngectomy Care & having served the needs of more than 100,000 people in more than 70 countries, our client operates digital healthcare platforms to provide better outcomes for patients, clinicians, and society.

The company supports healthcare providers to control care costs and do more with less by enabling real-time clinical delivery and EHR, collaboration and telehealth for improved patient-connect, and precision medicine to deliver a whole new level of personalized care.

Overview

With an outlook to drive sales with greater effectiveness and efficiency, there was a need for a system that provided easily consumable insights. However, the existing Data Warehouse and BI setup proved to be inadequate. Key data for insights were missing or incomplete, and front-end was fragmented. Inconsistent, Redundant and Unharmonized Data resulted in incorrect or manual reporting, which in turn led to inefficiencies and poor Business decision making.

Tarento as the partner of choice

Tarento partnered with the customer to implement an integrated data warehouse and Business Intelligence solution.

Tarento’s success with large scale Business Intelligence projects, its capabilities on the Cloud, specifically on MS Azure enterprise cloud, positioned it as the ideal partner.

Challenges

A key challenge in designing the solution was that the business users employed siloed methods to arrive at KPIs. The finance model inherently does not support the cardinality of data to drill down from the cost center level to its item level details.

Solution

Tarento provided an integrated data warehouse and Business Intelligence solution. We enabled the switch from an on-premise data warehouse to MS Azure data warehouse with integrated and harmonized data. Impactful dashboards and reporting solutions were built that help in better analysis and decision making. The implementation involved consolidation of BI tools and techniques into one holistic integrated solution with common tooling & process framework for KPI monitoring. The solutions include:

Outcomes and Impact

Post the rollout of the solution, the company has gained immensely from enhanced reporting and better decision making: